Effective Date: March 2024
Last Updated: March 2024
At The Tranquil Wedding, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services. By booking our wedding photography and videography services, you consent to the collection and use of information as described in this policy.
1. Information We Collect
When you engage with The Tranquil Wedding, we may collect the following types of personal information:
a) Personal Details
- Full Name
- Contact Information (Phone Number, Email Address)
- Residential or Event Address
- Payment and Billing Information
b) Event-Related Information
- Wedding Date, Venue, and Schedule
- Photography & Videography Preferences
- Names of Family Members and Guests (if provided)
c) Media Content
- Photographs and Videos Captured During the Event
- Edited and Finalized Digital Content
- Testimonials and Reviews (if given with consent)
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide photography and videography services as per your booking.
- To communicate with you regarding bookings, payments, and deliverables.
- To edit, process, and deliver photos, videos, and albums.
- To improve our services based on feedback and preferences.
- To share select photographs and videos for portfolio and promotional purposes (with consent).
- To ensure compliance with legal and contractual obligations.
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following cases:
- Service Providers: We may share your data with trusted vendors (such as album printers or video editors) who assist in fulfilling your order.
- Legal Compliance: We may disclose information if required by law, legal proceedings, or to protect our rights.
- Social Media & Marketing: With your consent, selected wedding photos and videos may be featured on our website, social media, or promotional material.
If you wish to keep your wedding photos and videos private, please inform us in writing before your event.
4. Data Security & Storage
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
- Your digital files (photos and videos) will be securely stored for a limited time. We are not responsible for data loss after final delivery. We strongly recommend that you download and back up your files upon receipt.
- Payment details are processed securely through trusted payment gateways. We do not store sensitive payment information.
5. Retention & Deletion of Data
- Raw and edited photographs and videos will be stored on our servers for a limited period (up to 30 days post-delivery). After this period, we may delete the data permanently.
- If you request deletion of your personal data, we will remove it from our system unless required for legal or operational purposes.
6. Your Rights & Choices
As a client, you have the right to:
✔️ Request access to the personal data we hold about you.
✔️ Ask for corrections or updates to your personal information.
✔️ Withdraw consent for the use of your images for marketing.
✔️ Request deletion of personal data, subject to our legal obligations.
To exercise your rights, please contact us via email or phone.
7. Cookies & Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our services. You can adjust your browser settings to disable cookies if preferred.
8. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Your continued use of our services implies acceptance of any updates.
9. Contact Information
If you have any questions about this policy or wish to exercise your rights, please contact us:
The Tranquil Wedding
Email: thetranquilwedding@gmail.com
By using our services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting The Tranquil Wedding with your special moments!